Support

Download skinshi from the App Store and sign in with your Steam account. You can scan the Steam QR code or enter your credentials directly. Once signed in, your inventory and storage units will load automatically.

If you are having trouble signing in, make sure your Steam Guard Mobile Authenticator is active and you have a stable internet connection. skinshi connects directly to Steam, so any Steam maintenance or account restrictions will also affect the app.

If you have changed your Steam password recently, you will need to sign in again. Saved accounts store refresh tokens securely in your device's Keychain.

Use Move In to transfer loose inventory items into a storage unit, and Move Out to bring items back into your main inventory. The app shows capacity limits and will prevent you from overfilling a unit.

Auto Sort automatically distributes loose items into selected storage units. You can filter by item type (Cases, Stickers & Patches, Capsules & Packages) or use prefix mode to target specific crates.

Subscriptions and lifetime purchases are handled entirely by Apple through StoreKit. skinshi does not process payments or store payment information.

Premium+ is an auto-renewable monthly subscription. The current price and any available trial are shown by Apple before purchase. Premium Lifetime Access is a one-time purchase with no renewal and supports up to 10 saved Steam accounts.

You can manage or cancel your subscription anytime in your device's Settings under Apple ID > Subscriptions. If you have questions about billing, refunds, or family sharing, contact Apple Support directly.

skinshi does not run a backend server. Your inventory data, login tokens, and usage information stay on your device or are sent directly to Steam and Valve services. Read the Privacy Policy for full details.

Did not find what you needed? Reach out to us at support@skinshi.com and we will do our best to help.